VietNamNet Bridge – The Ministry of Transport has asked the Civil Aviation Administration of Vietnam (CAAV) to reconsider the evaluation criteria used to determine the quality of service at the two airports of Noi Bai and Tan Son Nhat, and to evaluate the quality of services at the airports.
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The instruction was made after The Guide to Sleeping in Airports website published the list of the worst airports in Asia in 2014, which included Noi Bai and Tan Son Nhat.
Talking to the press, Minister of Transport Dinh La Thang also said that Noi Bai and Tan Son Nhat were overloaded, and lacked seats for passengers who wait for connecting flights, and offered poor services.
Thang asked the CAAV to review the good and bad features of the airports to improve service quality.
The Guide to Sleeping in Airports list was based on votes from visitors all over the world. The evaluation was based on convenience, comfort, hygiene and the quality of customer service at airports.
Last year, Noi Bai was also named on the list of poor airports and this year Vietnam had another name on the list, Tan Son Nhat Airport, which ranked eighth.
Although this airport was regarded as better than Noi Bai, the facilities at Tan Son Nhat Airport were evaluated as only average, while hygiene was seen as unstable. In addition, the problem of air conditioning and unstable wifi were disadvantages at Tan Son Nhat.
Minh Hang
Đăng ký: VietNam News